DS
Dewald S

1 reviews | Active since Jul 2011

08 Apr 2015, 08:15

2 weeks still no line repair

A few months back my ADSL line starting giving problems. I was unable to use the line for 2 weeks before telkom came out to fix it. 2 weeks ago my line gave problems again and again, it's been 2 weeks and still waiting. I am paying full amount for half a service.

0
Replies (1)
Telkom
Telkom's reply08 Apr 2015, 10:17
Official
Hello smitd85,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.

Your social media reference number is SM101796.

We apologize for any inconvenience caused.

Regards,
WilliamLetwaba
Social Media Team