2 Weeks of no SERVICE but who cares!

<p>Almost 2 weeks back Telkom installed DSL Line at my premises. From day one, faulty service as internet stops working every five minutes. Called in and they reset the port, nothing changes. Called more than 5 times in first two days to sort out. Finally they log a faulty line, technician comes and fixes line, it works for one day and down it goed again. All in the meanwhile I am only getting 2mbps line speed, but ordered 4mbps. They sent my first invoice and states 4mbps, which i have not received, although almost received no service as I am still with terrible working internet. Phoned in again today and the agent tells me, Sir, you are paying for a 4mbps but they loaded you on 2mbps, perhaps they felt it would be better to rather give that speed for stable line, ooooo, so I pay for something they are not giving me, and they decide to lower my speeds, without my consent, but still invoice me for higher speed, but actually I AM NOT GETTING ANY SPEED as my internet is still faulty. Telkom expect me to pay a invoice if I have yet to reiceive working services. TERRIBLE!!! Asking the agent I would love to use his recording as he said those exact words, then says the recordings are not for use to customers, and then says there is no reference for the call and says he is transferring me to manager and cuts the call. WHAT!!! ******* service this is. </p>