1 reviews | Active since Jun 2012
2 Weeks no Telephones
<p>Terrible service from Telkom, I reported a line fault on the 24/12/16 ans was advised that they would tend to the problem. the 28/12/16 the fault was not fixed and was assured that they are tending to the problem. 29/12/16 this was escalated and was promissed that it would be fixed. 30/12/16 problem still not fixed and was told that they are busy working on the problem, and was advised that a technician was on his way to fix the problem. The 09/01/17 still not fixed and have been advised that the fault was escalated and was assigned today's date to be recitfied. TWO WEEKS OF RUN AROUND AND LIES. If you are looking for decent services I would stay away from TELKOM, I would rather sign up with MWEB far better service</p>
This morning 10/01/17 still no ADSL or Telephones , again I call in to the call center and find out what is going on. Only to be informed that is cable theft, 18 days to figure out that the cable has been "******" and they have one idea of how long this will take. How *********** are the technicians that work at TELKOM it takes 18 days to figure out that a cable is missing. This now starting to cost my business money. Is there anybody at TELKOM that can get this resolved.
This morning 10/01/17 still no ADSL or Telephones , again I call in to the call center and find out what is going on. Only to be informed that is cable theft, 18 days to figure out that the cable has been "******" and they have one idea of how long this will take. How *********** are the technicians that work at TELKOM it takes 18 days to figure out that a cable is missing. This now starting to cost my business money. Is there anybody at TELKOM that can get this resolved.