AR
Alan R
1 reviews | Active since Nov 2013
22 Jan 2018, 09:36
2 weeks no show
Arrived back from holiday on 5 January. Landline and internet not working. Reported it 7 January 2018. Reported it another 3 times. That was 2 weeks ago: not even an acknowledgement of the report of the fault. Incredibly frustrating to be without Internet.
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Telkom's replyOfficial
15 Feb 2018, 08:30Good day alanovsky,
Thank you for making contact with us.
The fault has now been assigned to a technician, but he still has to accept and attend to the fault. No ETR is available as yet.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply15 Feb 2018, 08:30
Official
Good day alanovsky,
Thank you for making contact with us.
The fault has now been assigned to a technician, but he still has to accept and attend to the fault. No ETR is available as yet.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,