KC
Karolien C
1 reviews | Active since Sept 2013
27 Nov 2015, 12:15
2 WEEKS LINE BROKEN, NO ONE COMES TO FIX IT
It has been 2 weeks since 14 November when I logged a fault and requested a technician to come out and fix my landline/adsl line. I have called 3 times after my first initial call to report the fault. Why do we have to beg and beg and beg and why do you only respond to anger? I want my line to be fixed, do your job! My reference number is 166CTK141115 my escalated reference number is 786186.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
27 Nov 2015, 15:52Hello karocoetzer,
A fix to the fault is underway, it is assigned to a tech team and we will make contact with you to provide an update.
Your social media reference number is SM172254.
Regards,
Joshua
Telkom Social Media Team
A fix to the fault is underway, it is assigned to a tech team and we will make contact with you to provide an update.
Your social media reference number is SM172254.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply27 Nov 2015, 15:52
Official
Hello karocoetzer,
A fix to the fault is underway, it is assigned to a tech team and we will make contact with you to provide an update.
Your social media reference number is SM172254.
Regards,
Joshua
Telkom Social Media Team
A fix to the fault is underway, it is assigned to a tech team and we will make contact with you to provide an update.
Your social media reference number is SM172254.
Regards,
Joshua
Telkom Social Media Team