BG
Bernard G
1 reviews | Active since Apr 2015
21 Apr 2015, 13:26
2 weeks late on installation
I have put in a order to install a line at my house on the 07-04-2015.<br> <br> Then received a sms that the line will be installed on the 13-04-15 then on that day I received a sms saying it will be installed on the 15-04-15. then nothing. And on the 17-04-15 they phoned me to say no one can help me they will help me on 20-04-15. And today still nothing and I can't get a hold of anyone to help me!!
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Telkom's replyOfficial
21 Apr 2015, 14:01Hello Bernardgil,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Please find ***
Regards,
Zandiswa Gunu
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Please find ***
Regards,
Zandiswa Gunu
Telkom Social Media
Best regards,
Telkom's reply21 Apr 2015, 14:01
Official
Hello Bernardgil,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Please find ***
Regards,
Zandiswa Gunu
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Please find ***
Regards,
Zandiswa Gunu
Telkom Social Media
Best regards,