NJ
Nico J
1 reviews | Active since Jun 2013
13 Aug 2015, 04:17
2 weeks fault and Telkom is doing nothing
My slow internet download speed has been reported 2 weeks ago and the only reaction of Telkom was a SMS that saying \Your Fault is in hand with our technical repair division". Nobody from the technical department has contact me regarding this fault. I like to know when this problem will be solved..."""
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Telkom's replyOfficial
13 Aug 2015, 06:09Hello nicovanj,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM132436.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM132436.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply13 Aug 2015, 06:09
Official
Hello nicovanj,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM132436.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM132436.
Regards,
Joshua
Telkom Social Media Team