2 Weeks and still no telephone line

On Monday the 6th my telephone line went dead. I reported the problem to Telkom on the Tuesday. I phoned fault reporting call center every day to find out what the progress was.<br> <br> On Thursday the 16th A technician phoned to make an 'appointment' to meet me to test the line at 3PM in the afternoon. Needless to say no-one pitched up to make the appointment. I reported this to the call center the next day. Still no-one has come to look at or fix the line. 2 Weeks nearly and no line and no internet. Do you think I'll get a discount on my bill that arrived very promptly for having no service for half the month. Ha. <br> <br> Do you think I'll ever get service?<br>