AH
Andre H
1 reviews | Active since Feb 2012
15 Feb 2015, 09:13
2 weeks and still no service.
On Sunday the 01 of Feb my phone/ADSL line whent dead. Finally managed to log the fault on Wednesday the 4th. Since then have had no contact from Telkom and no indication as to when I can expect the line to be fixed.<br> Fault # 534CRK040215
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Replies (1)
Telkom's replyOfficial
15 Feb 2015, 09:47Hello andre.hoffmann72,
Thank you for making contact with us
We have escalated the above mentioned fault reference number and generated an escalation ***, further updates to be provided via SMS. Apologies for the delay.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
***
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
We have escalated the above mentioned fault reference number and generated an escalation ***, further updates to be provided via SMS. Apologies for the delay.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
***
Regards
Keagan Moses
Telkom Social Media Team
Telkom's reply15 Feb 2015, 09:47
Official
Hello andre.hoffmann72,
Thank you for making contact with us
We have escalated the above mentioned fault reference number and generated an escalation ***, further updates to be provided via SMS. Apologies for the delay.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
***
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
We have escalated the above mentioned fault reference number and generated an escalation ***, further updates to be provided via SMS. Apologies for the delay.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
***
Regards
Keagan Moses
Telkom Social Media Team