2 weeks and no line

Our line went dead 2 weeks ago and after numerous calls it is atill down. Telkom assured us that it would have been fixed by last Thursday. Nothing. I expect a credit for the time our line is off. I am contacting Fredd to install a fibre line and then I will probable cancel Telkom as the service we receive is pathetic. Have a look to see how many times this year alone we have contacted Telkom about our lines not working. Fredd is in our neighbourhood and I know of about 200 households that will be moving due to Telkoms incompetence and lack of service delivery. Sort this out or I will be moving. <br> Ref no. 116CRK081115