AP
Ashleigh P
1 reviews | Active since Sept 2015
19 Sept 2015, 21:26
2 weeks and I'm still waiting for my phone.
After 8 years I decided move from Cell C toTelkom Mobile.But I am starting to regret my decision.Two weeks ago I took out a contract with Telkom Mobile.They have ordered the phone and told me it should arrive towards the end of last week or beginning this week. Still nothing. I've phoned numerous times and everytime the salesman gives me an excuse of \he called his branch manager and she/he said it should arrive tomorrow or the day after that". I phoned in Friday to find out if the phone has arrived"
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Telkom's replyOfficial
19 Sept 2015, 22:34Hello Ashleigh0204,
We do apologise for the delay,
Please be assured that we have escalated to the Store Manager for urgent resolution to this query.
Your social media ref: SM147324.
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for the delay,
Please be assured that we have escalated to the Store Manager for urgent resolution to this query.
Your social media ref: SM147324.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply19 Sept 2015, 22:34
Official
Hello Ashleigh0204,
We do apologise for the delay,
Please be assured that we have escalated to the Store Manager for urgent resolution to this query.
Your social media ref: SM147324.
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for the delay,
Please be assured that we have escalated to the Store Manager for urgent resolution to this query.
Your social media ref: SM147324.
Regards,
Boitumelo
Telkom Social Media Team