2 weeks after account debited, yet no service

I have app**** for the Telkom data contract, and it was approved.<br> <br> It took two weeks for Telkom to deliver my device and sim, since it was said that the address couldn't be located and that's due to the agent (Nomzamo Hlongwane) who was filling in my form as I gave her the full complete address word by word and spelling, and besides the least I could expect is a call notifying me that my address couldn't be located.<br> <br> Well, the lady by the name Nokwazi, Helped in finding the address issue, after I spoke to more than 5 people already.<br> <br> Now I finally got the device and sim card, I still go through the same process of begging Telkom to activate it, its already a 4th day today since phoning their long waiting agents to get assisted, but they all tell me that within 24 hours it will be activated, and I spend a lot of airtime and my time on these calls. Day before yesterday I spoke to Lunga, and said 24hrs, yesterday I spoke to Prudence she said 24hrs, should I speak to another one again today for 45minutes and wait for another 24hrs to speak to another one again?<br> <br> I have been sending emails, and none of those emails received replies. Telkom, you are just a frustation I tell you!!!