2 Weeks a Base Station is down now.
2 Weeks later the base station in the Kalbaskraal/Riverlamds area is still a problem. I want to be compensated or I'm getting a lawyer. Full refund on my contracts. They only started working on the issue 20/07/2018 after i logged it a week ago. For 2 weeks we had to use roaming MTN and pay extra for data. I have had it with Telkom now.Fire the CEO cause he is as useless as his staff.
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Replies (4)'s updateReviewer Update
24 Jul 2018, 15:38The TM-SOC is useless they close my query as resolved just because they didn't get hold of me. There's emails also. I'm in meeting also. The problem is not me alone its a problem in the area with the base station we connecting to. How difficult is that to figure out. Why do they need to speak to me fix your nonsense and tell me when its fixed.Telkom Telkom Ai.. Wanner gaan julle regkom. I think they need to fire the executive team from Telkom.
's update24 Jul 2018, 15:38
Reviewer Update
The TM-SOC is useless they close my query as resolved just because they didn't get hold of me. There's emails also. I'm in meeting also. The problem is not me alone its a problem in the area with the base station we connecting to. How difficult is that to figure out. Why do they need to speak to me fix your nonsense and tell me when its fixed.Telkom Telkom Ai.. Wanner gaan julle regkom. I think they need to fire the executive team from Telkom.
's updateReviewer Update
24 Jul 2018, 15:44Oh The Idiot that closed the call at TM-SOC is Christina. Please fire her as she clearly is clueless and no customer s****s.
's update24 Jul 2018, 15:44
Reviewer Update
Oh The Idiot that closed the call at TM-SOC is Christina. Please fire her as she clearly is clueless and no customer s****s.
's updateReviewer Update
26 Jul 2018, 10:35I have logged a complaint with ICASA and you will receive a letter from my Lawyer soon.
's update26 Jul 2018, 10:35
Reviewer Update
I have logged a complaint with ICASA and you will receive a letter from my Lawyer soon.
's updateReviewer Update
21 Aug 2018, 14:47 ********** 9 case number. My internet was off since Friday 13 July and issue still not resolved. I don't want to pay for July and August as i did not have use for this service.
's update21 Aug 2018, 14:47
Reviewer Update
********** 9 case number. My internet was off since Friday 13 July and issue still not resolved. I don't want to pay for July and August as i did not have use for this service.