2 weeks
We have been down since Thursday 31 August the have not fixed our problem till now. We have received msg that states that are resolving the problem. After I have been told that have to order the cable for a repair then that tel me I can get a data Sim from telkom. Went there stand in a queue for an hour just to here telkom can not help us because that are not our provider but it's there cable surly it is so worst service ever Chantelle aksie inkberry
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Replies (4)
Telkom's replyOfficial
13 Sept 2017, 13:40Hello dewald-buitendach
Unfortunately we not able to reach you on the contact number provided.
Please send us a private reply with the affected telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply13 Sept 2017, 13:40
Official
Hello dewald-buitendach
Unfortunately we not able to reach you on the contact number provided.
Please send us a private reply with the affected telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
's updateReviewer Update
13 Sept 2017, 17:07Hi Noleen
*** is the affected line
*** my personal cell thanks
Dewald
's update13 Sept 2017, 17:07
Reviewer Update
Hi Noleen
*** is the affected line
*** my personal cell thanks
Dewald
's updateReviewer Update
14 Sept 2017, 11:33This is the worst service ever would love to get hold of the mayor of Tshwane. Phoned Telkom to find out at week 3 were we stand with repairs just to find out that thay will not repair the cable "you must find a alternative solution" this is BS.
's update14 Sept 2017, 11:33
Reviewer Update
This is the worst service ever would love to get hold of the mayor of Tshwane. Phoned Telkom to find out at week 3 were we stand with repairs just to find out that thay will not repair the cable "you must find a alternative solution" this is BS.
Telkom's replyOfficial
15 Sept 2017, 08:35Good Morning ,
We apologize for this but due to constant cable thefts in the area ,it is not viable to keep replacing the cable's. An agent will contact you to offer a different solution such as FLLA(Fixed Line Look Alike) or Telkom Mobile. These solutions can be viewed on our website as well. Again our apologies.
thank you
Yazied
Telkom Social Media
Best regards,
Telkom's reply15 Sept 2017, 08:35
Official
Good Morning ,
We apologize for this but due to constant cable thefts in the area ,it is not viable to keep replacing the cable's. An agent will contact you to offer a different solution such as FLLA(Fixed Line Look Alike) or Telkom Mobile. These solutions can be viewed on our website as well. Again our apologies.
thank you
Yazied
Telkom Social Media
Best regards,