NS
Norman S

1 reviews | Active since Jan 2016

21 Jan 2016, 09:06

2 weeks, 18 calls, 9hrs phone time,no results

Hi<br> <br> According to you this was supposed to be sorted out 2 days ago, you promised emails confirming this,<br> promised to call back, still nothing has been done.<br> <br> The 72hrs that everyone keeps going on about has passed and the constant use of this as<br> an excuse is ridiculous.<br> <br> The incompetence from Telkom staff has forced me to go an take out another Telkom account.<br> <br> Everyday, twice a day for 30mins plus at a time I spend with call centre agents, My time, My money and <br> no results. So to summarize since Monday the 11th that's a total of 9 days, 18 calls, 9 hours of talk time<br> and still no results.<br> <br> If there is no response to this email, I will take this matter further<br>

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Replies (1)
Telkom
Telkom's reply21 Jan 2016, 11:11
Official
Hello Norman21,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.