JR
James R

1 reviews | Active since Jan 2013

02 Oct 2015, 13:02

2 week old LG G4 already broken

I have always owned Samsung phones but when the new LG G4 came out I thought I would give it a go.<br> <br> Firstly I had to wait 2 weeks for stock of the phone and then 2 weeks of having the phone it stopped working and I have been given two options by Telkom mobile they say it has to be faulty in first 7 days. First option is to have the phone sent away for 4-5 weeks to be repaired (which is unacceptable) Second option is to to drive 50km to a repair center at cost to my time and petrol.<br> <br> This is shocking service on a new product.<br> <br> In future I will not recommend Telkom mobile to anyone who asks.

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Replies (1)
Telkom
Telkom's reply02 Oct 2015, 15:00
Official
Hello james2222,

We apologise for the inconvenience caused.

Please be assured that your query is being attended to and feedback will follow.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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