2 NEW CONTRACTS WITH 20 GIG DATA EACH AND WE CANT USE DATA DUE TO NO NETWORK AVAILIBLE

My name is Susan Pelser ID ********** 143087 and I have 2 new contracts with Telkom. Cell number ********** and ********** . The entire time there is no internet connection. I have specifically taken out these contracts for the data that is available but I cant use it due to no internet connection or service available. On the previous contract the connection was much better. My watts apps doesn't even want to load or send due to the slow or no connection. My phones keeps going over to 3G. I have phoned your call center numerous times without any joy. I'm paying for a service I'm not receiving. I had to ask my daughter to use her internet from another service provider for my to be able to send this email. You can phone me on **********