bO
bilaal O
1 reviews | Active since Oct 2015
09 Oct 2015, 11:28
2 months without technician being sent to repair.
We reported a Line down on the 11/08/2015,(ADSL and phone Line) , and till today it has not been fixed. We have on numerous occasions spoke to the call centre and spoke to supervisors at the call centre but only to be told that the issue will be escalated as urgent. We were told that they could reach us, whereby we have given the call centre 2 additional contact details but still to no avail.
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Telkom's replyOfficial
09 Oct 2015, 11:45Hello bilomar,
Kindly note that your internet speeds query is currently being investigated. Our technical team shall be in contact with you to provide feedback.
Your social media reference number is SM154624.
Regards,
Joshua
Telkom Social Media Team
Kindly note that your internet speeds query is currently being investigated. Our technical team shall be in contact with you to provide feedback.
Your social media reference number is SM154624.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply09 Oct 2015, 11:45
Official
Hello bilomar,
Kindly note that your internet speeds query is currently being investigated. Our technical team shall be in contact with you to provide feedback.
Your social media reference number is SM154624.
Regards,
Joshua
Telkom Social Media Team
Kindly note that your internet speeds query is currently being investigated. Our technical team shall be in contact with you to provide feedback.
Your social media reference number is SM154624.
Regards,
Joshua
Telkom Social Media Team