2 Months without service - ***

Item: Telkom
Rating: 2
Author: stefanus N

On the 22nd of June I reported to Telkom that our line is down. We had interupted service for about 2 months and we only asked them to pass credit for the time we couldnt use the tel line, but then Telkom cut our line. We now sit with a credit of R 150 something. I've send numerous emails and made numerous calls without any success. Can someone please assist us in this regard?

Helpful (0)

Replies (1)

Telkom's replyOfficial

25 Aug 2015, 16:05

Hello nienabse,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM138286.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
***

Telkom's reply25 Aug 2015, 16:05

Official