AC
Alan C

1 reviews | Active since Aug 2016

10 Jan 2018, 14:32

2 months without internet still not solved despite very many complaints

In November my internet and landline stopped working on the DSL uncapped line in Rietfontein Pretoria. I notified Telkom, logged a fault, complained numerous times, spoke to too many people over subsequent weeks, had the problem escalated too many times to count and every person says a version of "sorry, we passed it to technical in the are who should fix it" - except, they never fix the problem. In the process I have had to incur many extra expenses to get by without internet.

Telkom, please sort out your Rietfontein/Riviera technical teams as they are currently not doing their work.

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