2 Months without being able to cancel my services

<p>Telkom has failed to cancel my services, it's now 6 weeks since the cancellation was to take effect and still my account is active and my bank account being debited.<br />On 9 May I went into a branch to cancel all my telkom services future dated for 19th May. The service lady sent in all paperwork and ID.<br />19th May came and went and I didn't hear a thing from telkom and assumed everthing was fine.</p> <p>After a repeat sending in of my documents on 11 June and 1 July I continue to have telkom services and having my bank account debited.</p> <p>I expect that I have this cancellation done and be refunded for the services you have been billing me since the 20th of May!</p> <p>Please resolve, cancel, refund and get back to me<br />I am no longer in the country which makes it tougher for me to hassle with but I have followed telkoms procedures and the ball is in their court </p>