2 months without a working phone line!

<p style="color: #555555;">Account ********** 79 ********** ********** 6</p> <p style="color: #555555;">If I could give a -5 star rating, I would!</p> <p style="color: #555555;">How many times do we have to report a faulty phone line before something is done?! For 2 months we have been reporting that our phone line isn't working, but nothing has been done. We have been promised 4 times that someone from the technical department will be sent out, but still nothing has happened. This is unacceptable, and I am disgusted by Telkom's lack of customer service. They simply do not care! </p>