2 Months with no response re: slow/broken ADSL

I have lodged multiple queries and complaints for the past 2 months and after many promises and many discussions my ADSL still remains either completely disconnected or slower than a dial up connection.<br> <br> ADSL was working for months until the start of 2015. I have spoken to almost 5 or 6 different agents, I don't know how many references I have received. I do know that I get sms's that the ADSL is working again but I can see absolutely no difference on my side. <br> <br> The reasons I receive for the error are among others: the Telkom sub-station (or whatever the main box is called in our suburb) is too far away from my house. Unless it was moved in the past 2 months I doubt that's true, because my house didn't move.<br> <br> After numerous attempts I cant get hold of anyone on the call centre lines, it just rings and at all times I get a message to say that they are experiencing high call volumes.<br> <br> I cant find this service acceptable in any way and would appreciate a proper response,