2 months with no Internet

My line has been down for two months and I've made about 13 phone calls to query the fault and escalated the fault about 8 times. It really shouldn't take this long to fix my line, it should have been a priority after 2 weeks. Please fix the flipping line because this is just ridiculous. I'd also need to get a refund for the costs I've incurred because I'm paying for something that I can't even use. Both Telkom and myself know exactly what the issue is so why is nothing being done about it. To make your job easier the problem is that the cabling was dug up during some construction in the area and it affects 70+ houses so just kill 70 birds with one stone and fix the problem. I'm really ****ed off about this lack of customer service. Line number is ***