2 months waiting & terrible internet

<p>I've been trying to migrate my fixed line to my Internet Service Provider because my 10-meg line fluctuates so regularly. </p> <p> </p> <p>I submitted everything early October. I have been regularly calling, and emailing but still have had no response after two months. <br /><br />I am constantly being pushed to another department. <br /><br />Basically I am trapped with intermittent and often unusable internet and unable to do anything about it. </p>