KS
Kevin S
1 reviews | Active since Jul 2011
01 Mar 2016, 11:30
2 months on& still haven't cancelled my account
so anther month goes by and I get billed for a phone that I've finished paying for.<br> I have emailed<br> I have called<br> I have complained<br> you obviously don't care<br> I'm now taking this to the ombudsman<br> I'm done fighting with you<br> <br> case number ***6
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Telkom's replyOfficial
01 Mar 2016, 12:22Hello babaganoosh,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply01 Mar 2016, 12:22
Official
Hello babaganoosh,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.