nB
nigel B
1 reviews | Active since Feb 2015
20 Feb 2015, 14:28
2 months no service
Ref no 941CRK050215 escalation no 671958<br> phone line is dead initially the problem was caused by ****** cables in the area the cables have since been replacedbut still we have no service. last ref was given on the 5th of feb on the 11th got the escalation number today called customer care was on hold for 2hrs till i hung up. To top it all up my bill is R1000 but the fone hasn't been working.
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Telkom's replyOfficial
22 Feb 2015, 16:28Hello nigelbanda,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM91178.
Regards,
Wesley Arendse
Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM91178.
Regards,
Wesley Arendse
Social Media
Telkom's reply22 Feb 2015, 16:28
Official
Hello nigelbanda,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM91178.
Regards,
Wesley Arendse
Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM91178.
Regards,
Wesley Arendse
Social Media