2 months no product

I ordered the new Explorer package in February.. first it was 3 days mam, then 5 working days mam, then we are bringing it on monday are you at home.. guess what .. no product it is nearly 2 months later.. so they would get the manager to look into it, guess what... no call, no sms, no email, no product, no nothing. Just note, , this was before your stupid strike so don't even try and give that the fault. It your fault, your bad service, your bad everything.. what am i paying for??? I do my part of the contract, how about you doing yours. ! its pathetic !!!<br> I am as we speak on the phone 30min to telkom to activate the same package sims cards which also has not been done. And this is all after standing in that shop for an hour and a half. !! Also, don't even try the line .. we are out of stock, why would he then have said he is bringing it... Bad bad service..