2 Months no net, Poor Service, Don't care about service delivery, NO WAY OUT OR RESOLUTION !!!! #Sipho Maseko

I have been experiencing problems with telkom for the past 2 months now, i have had NO or little access to the internet. My line speed is 0.04 Mbps while i have been paying for a 4MBPS line which is the MAX in my area - Please determine the telkom area manager in Park Rynie/Scottburgh and provide them with some training on how to get issues resolved quickly and efficiently. I have spoken to numerous people at their call centre - some tried to increase my line speed which was currently at 2Mbps (I was paying for 4Mbps) - NOTHING HAPPENED, some tried to resolve with the "Exchange" - NOTHING IS HAPPENING. Please hire people that have knowledge in resolving issues. PLEASE ESCALATE TO CEO - Sipho Maseko - I do not know how you hire such imbeciles to work for your company. I am really frustrated and think it is unfair to me as a client for over 10 YEARS !!! I'm more than willing to turn this comment into a positive one if i get faster service that i deserve.