2 months no answer

- Bought a wireless telephone at the branch as the landlines were ****** in the area and telkom said they won't be replacing it.<br> - There has been no signal on the phone to date and am still expected to pay my monthly bill of R550, even tho the phone is redundant and useless. <br> - Been in the promenade branch for countless hours on various days to see if they could do something but they keep saying they can't get through to the technicians. <br> -Was told that the phone has no signal because telkom is using another company to provide coverage in this area and that company needs to sort this out. <br> - My biggest concern is that the money I payed last month will be credited to my account only to be debited again when the new bill arrives, so the money is lost. <br> - This is unprofessional and a bad client experience on my behalf, I'm 65 years old..and for me to have to run around to sort out their mess is disgusting and saddening.