2 months later still wiating for adsl to be fixed

I have 4mb adsl line. The line syncs correctly however a speed test indicates that <br> the line is under 1mb. I have had this problem since the beginning of December. <br> Here are the ref numbers of the calls logged since beginning of Dec : <br> 43CRK171215,318CRK201215,1277CRK211215,240CRK221215,28CRK180116,17CRK190116,<br> 1282CRK210116. <br> The above was logged on HelloPeter on the 22/01/2016. <br> After the social team picked up the call it was resolved the same day.<br> Problem started again on 28/01/2016 - call 801CRK280116 logged. It was <br> resolved on 30/01/2106.<br> Problems started again on 2/02/2016 787CRK020216. It now almost a week later<br> and I am still waiting for the call to be resolved.<br> So far since the beginning Dec 2015 I have had a working line for only 7 days.<br>