1 reviews | Active since Sept 2011
2 months later and still waiting for a call
Signed up online for the Telkom R599/mo unlimited wireless broadband on 30 December, was informed that a Telkom sales rep would contact us back but its now been 2 months and no response. I have tried numerous times to contact the call centre, but am left waiting on hold for well over an hour before I eventually give up due to the cost involved in making the call from a non-Telkom number.<br> <br> Its all good and well that you offer such fantastic deals, but you cant just ignore your customers that want to sign up...<br> <br> So Telkom, please do the following for me:<br> 1) Give your sales agents a kick in the backside, as they clearly aren't following up on orders<br> 2) Sort out your call centre issues<br> 3) Call me back so I can spend my hard earned cash on you guys<br> 4) Let me turn this :( into a :)
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM206890.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM206890.
Kind Regards
Gadija
Telkom Social Media Team
