2 MONTHS IN: BILLING WRONG & SIM CARDS NOT ACTIVE

I subscribed to Telkom Smart Home Advanced in November last year. Took them almost two weeks to confirm my order and even longer to deliver - got my package in January 2015. Signed up online and it gave a discounted rate of 20-30% for first 3 months if i am not mistaken - cant be certain as it is no longer on website. In addition if order is late, then I get the first month free!!!<br> <br> Thus far this has not been corrected and I am being billed the full amount and even did not get the first month free.<br> <br> Package came with 2 sim cards which are still not active.<br> <br> Went to the Waterfront and Canal Walk (Telkom Direct store), they could not help me.<br> <br> Its two months and I am not getting what has been promised.<br> <br> I am not calling any Telkom call center to hold on for 30 minutes plus only to have someone tell me they cannot help me, believe me I've tried and was told to go into store - they also cant help me, so who can help......,?<br> <br> I would appreciate if someone will call me ASAP to resolve as follows :<br> <br> 1.Credit note for billing ( 1 month free + 3 months discounted rate)<br> 2.Activate the data and voice sim on Telkom Mobile<br> 3.Port my existing Mobile number onto the voice sim listed above<br>