TS
Tanweer S

1 reviews | Active since Sept 2011

31 Aug 2015, 17:18

2 months for lone to be relocated

I called telkom on the 5th July 2015 to have my line relocated from my old house to my new one. I have now been in my new home for almost 2 months and I am still waiting for a technician to arrive. Called numerous times, made 2 appointments for the tech to come and install, both times, no one pitched. Made arrangements for someone to be there, to sit there for the whole day just to have no one come. This is really just disgusting. <br> <br> I know over the years we have all come to know this type of service from telkom but my god, one would think with all the peoples complaints that someone would listen.<br> <br> I run a business from home and these people just don't care! I am utterly disgusted by service received. It's reasons like this that I don't use telkom as my ISP.

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Replies (1)
Telkom
Telkom's reply31 Aug 2015, 17:36
Official
Hello Tinyninja,

Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.

Your social media reference number is SM140882.

Regards,
Joshua
Telkom Social Media Team