DE
Dewald E
1 reviews | Active since Nov 2013
13 Aug 2015, 16:55
2 Months before my Telkom line can be activated!
This is the third time following up with Telkom w.r.t the activation of an ADSL line without any communication from their side (not even an SMS to confirm time and date). The order was placed on the 28th of July 2015 and the first available date for a technician to come out is the 30th of September 2015. This is 46 working days. The reason that was given was \this is because of my area
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Telkom's replyOfficial
13 Aug 2015, 19:40Hello Dewald Elder,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134365.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134365.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply13 Aug 2015, 19:40
Official
Hello Dewald Elder,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134365.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134365.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media