2 MONTHS AND STILL NO TELEPHONE LINES

We app**** to have 2 new lines installed into our new premise in April 2015. It is now 18 May 2015 9 days short of 2 months and still we have no lines installed. We received and sms from Telkom saying thank you for applying for a new service, BUT THE ADDRESS IS OUR OLD ADDRESS.<br> <br> This service is absolutely pathetically atrocious and that is being nice.<br> <br> How come a business right next door to our business in the same passage applies for lines on the 10th MAy 2015 and they are installed on the 18th May 2015.<br> <br> Telkom???<br> <br> I don't know what to call their service, but I am sure it will not be appropriate at all to say some of the words that I have in my mind <br> <br> IS THERE ANYBODY AT TELKOM THAT CAN ACTUALLY OFFER A SERVICE AND RESOLVE THIS ISSUE ASAP FOR US.<br> <br> Who pays my staffs salaries or the property rent if I don't have phones to receive calls and get business in????<br> <br> Will Telkom pay us for losses in business???? Definitely a legal option to look at I think