2 MONTHS AND NO SOLUTION!!!!

I have my adsl line for +- 4 month now after i waited 5 months to get in installed! <br> <br> For the 1st month it worked fine and no problems.....<br> <br> But after that i have logged a call every other week for my adsl not working properly .... from no tel. Line and internet down to intermittent and rediculously speeds! <br> <br> Whenever i log a call i get a sms to say it has been resolved 3days day later but problem still exists.<br> <br> Then i have to go through that whole procedure to explain it to some very blonde person! (no offence blondes) just an example.<br> <br> Please resolve my problem - other wise im just going to cancel!!!<br> <br> ***