VM
Vincent M
1 reviews | Active since Mar 2016
13 Feb 2018, 15:11
2 Months and no progress
Hi
I logged a case on the 13th of December 2017, this Billing dispute has not been resolved and the case was escalated but still no progress has been done. So why must I know pay Telkom for for the months I did not have any internet and to add I must patiently wait for Telkom to decide when they will see to my dispute.
Regards
Vincent Main
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Telkom's replyOfficial
14 Mar 2018, 08:23Hello VincentMain
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply14 Mar 2018, 08:23
Official
Hello VincentMain
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,