FS
Frans S

1 reviews | Active since Apr 2018

10 Apr 2018, 11:27

2 months and counting

I placed and order with Telkom on 10213 to upgrade my ADSL line mid February, and have been following up every week. Every week I have been told that there is a problem and it will be completed in 2 to 3 working days.

Today I called.. again.....and after going through the whole process and confirming all my details and being able to look at the order...I was told the system is down.

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Replies (1)
Telkom
Telkom's reply26 Apr 2018, 13:25
Official

Good day fspang,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,