2 Months and 10 Requests later - Nothing

Telkom, why do you keep on lying when you respond on hello peter. It has now been two months since I started the process to get the services to my address cancelled and get my credit back. I have to date send 10 cancellation requests, each met with a system response that one of you will contact me. NOTHING! And still you have the audacity to respond as if you are on top of things.<br> <br> The fact are simple - you did not respond to a technical fault for 4 weeks so I submitted a cancellation request. My account has a credit amount so I do not own you anything. Since you are in breach of a service contract I should actually sue you but instead all I want is to never ever hear or see any of you in my life. Just cancel my account and pay back my credit. What do you not understand?