2 month and still no service.

<p>At en d of 2016 i Got married and my wife and i moved to a town and new home. So with all the wedding arrangements done and found our home we would be moving in, in the mid of December 2016. Knowing telkom will need time to arrange for my line to be move. So i called them the last week in November 2016 to arrange for my line move in mid to end December 2016. Spoke to the lady, she got all my info, and my new adress. She said 22 December 2016 they will come and move my line. Well i thought that is great. 22 December came and nothing. So after Christmas, i called them up on the 28 December 2016 to follow-up on my line move. They see my application but it was never finished, so i ask again for the line move, ao the application was done and my date will be the first week in January 2017. The first week came and gone with no telkom, so called them again. Telkom reason was because of the holidays my application was not yet send to the technical department for date, but they will call back tomorrow 10h to arrange for the 10 January. Still waiting for the call and my line. After calling about 5 times more, they can only help me on the 19 January, after sick and tired of being on the phone avg. Of 15min with them with empty promises i took the date. So the big day came today... 19 January 2017. Decided to work from home, that i will be at home when they come to connect my line. As the day past by 15h came and no call, no telkom. I called them again. Lady who helped me said the technician is arranged and will be there before 16h. So 16h came and no technician, no telkom. I called again and spend 45min with them on the phone, they called the technician and he was just about to call me to arrange that he can come after 17h, i said no problem. Ask for the technician's number so i can arrange with him myself. But they are not allowed to give me his number. Only got is name: francois jacobs. It's now 20:30h and no technician and no telkom. Send about R300 calling telkom from my phone, because my line is not connected. I can't go over to mweb or afrihost because i still need a line and only telkom can come and install it. Please help</p> <p> </p>