2 Incorrect Debit orders in 1 month

So as you might have seen by now on all the posts I have made about Telkom in the past year, you would be able to tell that their accounts department is an absolute failure to humanity as a whole.<br> <br> I do not even know where to start anymore. Telkom has put through 2 Debit Orders prematurely in the month of January. This resulted in 2 penalties to my ABSA account, since there weren't any funds available. I phoned in yesterday to find out whether I can't cancel my debit order and pay the amount via EFT every month. The gentleman at the Telkom call center then mentioned that I can not stop the debit orders because I have a contract, which I understand completely, since those are the terms and conditions of Telkom as a company and it was most probably in my contract's Terms and Conditions which I have forgotten by now.<br> <br> I am considering going to ABSA and stopping all debit orders from Telkom and stating that they are unauthorized, since I have to pay penalties every damn time Telkom makes a mistake.<br> <br> I really want to cancel all my contracts with Telkom! I would expect that Telkom reimburse me somehow for the penalties I had to pay because of their incompetence. <br> <br> STAY AWAY FROM TELKOM!