2 hours on hold for a 5 day late response.

I signed up for the new Uncapped LTE thinking finally that Telkom stopped being the most useless ISP in the country. Once I signed up and a sales person contacted me and got my details, they then said they would phone me back in 48 hours, that was meant to be 5 days ago, the contacting the online chat service having clocked my 2 hour of being on hold and in 2 separate instances being told that the sales team would contact me, I am still here on hold while I type this.<br> <br> This is a joke, the customer service is non-existant, giving many ways to contact and have nothing happen to the broken english/copy pasted responses to the marathon of broken sanity listening to the same annoying guitar song for the second hour.<br> <br> I will find any was to escalate this as I have no faith that anything will happen other wise.