GA
Goancarlo A
1 reviews | Active since Mar 2015
17 Mar 2015, 13:20
2 Hours on hold
I tried calling Telkom for products and services to must dismay I have been on the phone on hold for around 2 hours. It's far to long to be on hold. Even with high call volumes I can't spend two hours holding.
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Replies (1)
Telkom's replyOfficial
17 Mar 2015, 14:50Hello Gcagrizzi,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply17 Mar 2015, 14:50
Official
Hello Gcagrizzi,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team