1 reviews | Active since Jun 2016

03 Jun 2016, 06:28

2 Hour lunch for 1 download

<p>From 30 May till 3 June the whole town (Lydenburg / Mashishing, Mpumalanga) has been suffering with ridiculously slow DSL. A 3meg document took over an hour to download as one example. 2 June we did phone Telkom and they phone back an hour later and asked if it's any better! The only other answer they could give is to put us on a fibre optic line "when" it comes to our town???? That is not a suitable response when we pay for "DSL Fastest" bundle every month!! We run a local newspaper and this is severely affecting our deadlines and customer service.</p>

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Replies (1)
Telkom
Telkom's reply03 Jun 2016, 19:47
Official

Good day reinet-bell

Thank you for making contact with us. Please also e-mail us at *** to provide the affected line number for our team to check and advise.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team