2 & half weeks without internet connection

we often have trouble with my line. the last one for the 19th august line was dead. i reported it. it came back. since then no internet connection. i am phoning now on a daily basis to find out. a technician came on sunday 30 august. could not repair. phoned me after gone to office. he will be back monday 11:00 did not pitch. nothing happens. i reported it. still the same. no internet connection