2 ********** accounts were opened using my name.

I went to a Telkom store 3 times to report it as *****, after a debit order was deducted from my bank account.

After my 1st visit to the Store, they only opened a case and assured me someone would call to rectify the problem - Nobody called me.

Then a 2nd visit to the store I was informed the case is still open – nothing was done. Now they request affidavit, my Bank statement and proof of address.

On my 3rd visit I took an affidavit, my Bank statement and proof of address. Now I have to wait while they investigate.

I did not open any new contracts or request any services from Telkom.

1st debit order:

Went off on New year’s – 1 January 2021 I couldn’t do anything about it until after the long weekend.

2nd debit order:

Another debit order went off my account, this time from Telkom Debt Collectors.

When will this be investigated and resolved?