1 reviews | Active since Sept 2014
2 days to install an ADSL line and 5 weeks later it still hasn't been "put into service"..... Pathetic!!!
<p>I had an ADSL line installed by Telkom about a month ago now... The installation time post order the ADSL service was really good... Only two days. However, its now a month later and everyday I get another excuse from Telkom as to why my line has not been moved across to the new ISP!!! I have so many reference numbers and no one can assist me on the call centre. Every agent gives me a different reason and another reference number. </p> <p> </p> <p>Can someone please assist me in getting my line moved out of the holding pool and across to my ISP so I can actually use my ADSL line! </p> <p> </p> <p>Thanks</p>
Its now 7 weeks later and I have a new reference number but still no working ADSL line..... but Telkom have already debited my account! This is honestly ridiculous. I have not received one phone call from the technical department or the new services department to give me any feedback. The only department that has actually bothered to get back to me is the Social Media department.....
Telkom wake the hell up!!
Can somebody from Telkom actually help me get a working ADSL line!
Its now 7 weeks later and I have a new reference number but still no working ADSL line..... but Telkom have already debited my account! This is honestly ridiculous. I have not received one phone call from the technical department or the new services department to give me any feedback. The only department that has actually bothered to get back to me is the Social Media department.....
Telkom wake the hell up!!
Can somebody from Telkom actually help me get a working ADSL line!