NG
Nicole G
1 reviews | Active since Jul 2015
22 Jan 2016, 11:05
2 cancellation emails, no reply
I want to end our contract as from the 1st of February 2016. I've sent two emails to cancellations requesting the termination of our contract weeks ago but haven't had a reply or a phone call. I'm utterly disappointed in the \service"telkom provides. First you're on the phone for hours trying to reach the call centre"
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Telkom's replyOfficial
22 Jan 2016, 13:33Hello NMG1905,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is:SM191396.
Kind Regards
Wesley
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is:SM191396.
Kind Regards
Wesley
Telkom Social Media Team
Best regards,
Telkom's reply22 Jan 2016, 13:33
Official
Hello NMG1905,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is:SM191396.
Kind Regards
Wesley
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is:SM191396.
Kind Regards
Wesley
Telkom Social Media Team
Best regards,