JR
Jithen R

1 reviews | Active since Feb 2017

12 Feb 2017, 15:52

2-3 Months Great* service! | *replace with PATHETIC

<p>It has been more than two months now where i am faced with limited and slow internet which I am paying for a 10MB premium, unshaped & uncapped line with NO DIAL TONE AND ABILITY TO MAKE AND RECEIVE CALLS....After your strategic move to "open serve" outsourcing of technicians and false advertising and false promises, which was blinded from the public eye, I cannot seem to get any help after my 7-8 fault requests logged, with ZERO feedback. I will not go into detail on the previous faults and uphill battles. Though please can you ask your outsourced techs to get off their lazy ****s and start doing some work. Also I will not be able to go wireless or obtain your "brilliant" fibre lines due to location limitations. For everyday i am without proper internet, my online business takes a knock.</p> <p>On a seperate note I have also noted and found that there are individuals in your business using there power and ranking to cause these faults for their own personal benefits, which will be in the media very very soon! </p> <p> </p> <p>Looking forward to your false promises on this matter once again, </p> <p>Your Most Happy Customer</p>

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Replies (1)
JR
Jithen R's update12 Feb 2017, 16:05
Reviewer Update

***UPDATE*** FYI- 10MB speeds are 0.20MBPS